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Shipping & Returns

Shipping

Shipping times vary from item to item. Each product description includes an estimated shipping timeframe. If you need one of these mobiles in a hurry, be sure to contact us via phone or e-mail to discuss your timeframe.

Shipping Rates

Standard shipping rates (within the United States):

$1 - 34.99: $4.95
$35 13 49.99: $6.95
$50 - 99.99: $9.95
$100 - 199.99: $12.95
$200 - up: $15.95

We ship to nearly all international destinations. Most international orders ship via USPS Priority, which normally takes 6-10 business days for delivery. It's the buyer's responsibility to provide an accurate address. Please note that shipping prices do not include taxes, duties, or customs fees.

Shipping Rates to Canada:

$1-35: $25.95
$35-50: $28.95
$50-100: $31.95
$100-200: $34.95
$200-up: $38.95

Shipping rates to all other international destinations:

$1-35: $38.95
$35-50: $41.95
$50-100: $45.95
$100-200: $50.95
$200-up: $55.95

Returns

If your mobile is unsatisfactory, we'll exchange your mobile for another konrads.com item or refund your money, minus shipping. To return your mobile, you must contact us within 30 days of the date the item was shipped. All items must be unopened in original packaging. For questions, contact us at mobiles@konrads.com.

Your returned mobile must be in re-sellable condition. We can't give refunds to items damaged in the return shipping process, so please package your items carefully.

We cannot provide refunds on any custom mobiles.

If your item arrived damaged, please contact us to request a replacement.

Privacy Policy

At Konrad's, you can rest assured knowing your personal info is safe and secure:
We never share your personal information.
We never send you e-mails that don't pertain to your order.
We never stop striving to give you the most secure online experience.


 

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