Calder hanging art, hanging mobile, hanging mobiles, art mobiles, mobile art, kinetic art Customer Care

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Order Status

Go to "My Account" and log in using your e-mail address and the password you received via e-mail. Your order history and status will be available in your account.

Shipping

Shipping times vary from item to item. Each product description includes an estimated shipping timeframe. If you need one of these mobiles in a hurry, be sure to contact us via phone or e-mail to discuss your timeframe.

Shipping Rates

Standard shipping rates (within the United States):

$1 - 34.99: $4.95
$35 13 49.99: $6.95
$50 - 99.99: $9.95
$100 - 199.99: $12.95
$200 - up: $15.95

We ship to nearly all international destinations. Most international orders ship via USPS Priority, which normally takes 6-10 business days for delivery. It's the buyer's responsibility to provide an accurate address. Please note that shipping prices do not include taxes, duties, or customs fees.

Shipping Rates to Canada:

$1-35: $25.95
$35-50: $28.95
$50-100: $31.95
$100-200: $34.95
$200-up: $38.95

Shipping rates to all other international destinations:

$1-35: $38.95
$35-50: $41.95
$50-100: $45.95
$100-200: $50.95
$200-up: $55.95

Payment Options:

We accept all major credit cards, including Visa, MasterCard, Discover, and American Express. We also accept PayPal, Google Checkout, checks, and money orders. Please contact us if you'd like to order using a purchase order.

If you'd like to pay by check or money order, please make it out to: Hanging Mobile Concepts, LLC

Mail your check to:

Konrad's Mobiles
1811 NW Couch Street, Suite 508
Portland OR 97209

Once your check arrives, we'll ship your order

Returns

If your mobile is unsatisfactory, we'll exchange your mobile for another konrads.com item or refund your money, minus shipping and a 10-percent restocking fee. To return your mobile, you must contact us within 30 days of the date the item was shipped. All items must be unopened in original packaging. For questions, contact us at mobiles@konrads.com.

Your returned mobile must be in re-sellable condition. We can't give refunds to items damaged in the return shipping process, so please package your items carefully.

If your item arrived damaged, please contact us to request a replacement.

Privacy Policy

At Konrad's, you can rest assured knowing your personal info is safe and secure:
We never share your personal information.
We never send you e-mails that don't pertain to your order.
We never stop striving to give you the most secure online experience.

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